AA Dealer Promise
Here at the London Motor Company, we always strive to make sure that we offer the best possible services for all of our customers
After all, our staff are motorists too and understand the importance of having a great experience with a car dealership. That’s why we’re proud to be an AA approved dealership.
Being an AA approved dealer means that all of our cars advertised on aacars.com come with a 12-month free breakdown cover policy, with the AA’s network of 2,700 mechanics making sure that if you have any issues on the roadside you’ll be in the best possible position for a fix. This doesn’t just apply to breakdown cover either, with the AA’s Accident Assist service in place and ensuring that you’re in the best possible position to recover from your accident.
Here at LMC, we are proud to have an association with the AA. The AA is one of the most reputable brands in the motoring industry, making sure that motorists get the best possible services. Working closely with the AA is a sign of our dedication to the best cars and services possible for all of our customers. Being approved by the AA means that you can trust all of our services.
We strive to make sure that every single car and servicing we offer is as good as possible. Whether you’re looking for one of the best used Fords Romford has to offer or a service to make sure your Vauxhall runs as expected, you know that all of our work is approved by the AA. Our experts have a great range of qualifications and experience you can trust.
If you’re interested in an AA approved car dealership in London and want to know more, get in touch with our expert team today to find out more.
Contact our team
Why not talk to us directly by giving us a call or sending us an email.
FAQs
- What does it mean that LMC is an AA Approved Dealer?
Being an AA Approved Dealer means LMC (London Motor Company) has met strict standards set by The Chartered Trading Standards Institute and has signed up to the AA Dealer Promise Code of Practice. This approval confirms that we're a safe, trustworthy place to buy a used car in Essex.
We undergo annual audits by the AA to maintain our approved status, ensuring we consistently meet high professional standards. It's independent verification that LMC is committed to transparency, honesty, and exceptional customer service - not just our word, but backed by one of the UK's most trusted motoring brands.
- What is the AA mediation service and how does it work?
The AA mediation service is your safety net if any issues arise after purchase. Here's how it works: if you have a problem with your vehicle and can't resolve it directly with us here at LMC (though we always try to handle things in-house first), you can contact AA Cars for free, impartial mediation.
The AA acts as an independent broker between you and us, gathering evidence from both sides and determining the fair course of action under the Consumer Rights Act 2015. This gives you an extra layer of protection and recourse - you're never on your own. Most issues are resolved quickly and fairly through this process.
- Why should I trust an AA Approved Dealer more than other dealers?
AA Approved Dealers like LMC have been independently verified and are held to higher standards than unapproved dealerships. Here's why this matters:
- We're audited annually by the AA to maintain approved status
- We must comply with Trading Standards Institute requirements
- Our business practices are monitored and reviewed regularly
- Does the AA actually inspect every car LMC sells?
The AA provides free history checks on every vehicle we advertise through their platform, and we welcome AA inspections (or any third-party inspection) before you purchase. While not every car is automatically inspected by the AA before sale, you can request an independent AA vehicle inspection at any time before committing to purchase - and we actively encourage this!
Our AA Approved status means we have nothing to hide and want you to feel completely confident. Our own 75-point inspection ensures every car meets our quality standards before it even reaches the showroom.
- Does AA Approved status cost extra when buying a car?
No! AA Approved status doesn't add to your purchase price - the benefits are included at no additional cost. You receive the 12-month AA breakdown cover, access to mediation services, a free vehicle history check, and all other protections simply by buying from us. We pay to maintain our AA approval because we believe in operating to the highest standards, and those benefits automatically pass to you.
The only costs you pay are for the vehicle itself and any optional extras you choose (such as extended warranty, GardX protection, service plans, etc.). Buying from an AA Approved Dealer doesn't cost you more - it just gives you significantly more protection and peace of mind.